Special $200 Discount until February 17, 2021

Use Coupon Code: ilovepizza on the checkout page to save $200

Italian Tours Master Class

How to Plan and Lead Successful Tours in Italy

If you’ve ever dreamed about leading or offering tours in Italy, you are invited to…

  • An opportunity to take the first steps towards your lifelong dream to get to know Italy
  • An opportunity to help others create once-in-a-lifetime memories and experience the history and beauty of Italy
  • An opportunity for a new career challenge and creating fun and unforgettable experiences
  • An opportunity to build meaningful connections with the people, places, culture of Italy
  • An opportunity to realize that your dreams are possible and to gain the confidence to pursue them

Use Coupon Code “ilovepizza” on the checkout page before February 17, 2021 to get a $200 discount 

$495 USD

What you will learn in this course:

    • How to set expectations and communicate effectively with guests
    • How to welcome your guests on arrival day
    • How to plan and adjust your itinerary around special holidays and events
    • How to manage money, credit cards, exchanges, and VAT refunds
    • How to safely lead your groups around and handle emergencies
    • How to use the local electric systems
    • How to comply with mandatory bus and traffic regulations
    • How to call and use taxis correctly
    • How to navigate your group around town and prepare guests for long walks
    • How to communicate with, check-in, and handle problems with hotels
    • How to prepare for dining services, misconceptions, and cultural differences
    • How to work with seniors and guests with mobility challenges
    • How to plan for and adapt to public restrooms
    • How to do business vendors and interact with local Italians
    • How to work with city guides without getting into trouble
    • How to give commentary on Italian history, art and culture
    • How to plan the itinerary and logistics for different Italian cities

By taking this course you will:

    • Understand more do’s and don’ts when leading a tour in Italy
    • Obtain tour strategies that will work in many destinations throughout Italy
    • Learn ways to prepare and handle unexpected tour situations
    • Learn the basic Italian history and culture you need to lead Italian tours.
    • Expand your skills to better communicate with guests and local vendors
    • Learn how to protect yourself from costly legal and logistic mistakes
    • Simplify and streamline your tour planning and logistics
    • Get an advantage to landing a job leading tours in Italy because you already know the do’s and don’ts along with the strategies and best practices
    • Avoid costly mistakes that may result in hundreds of dollars in fines and possible loss of licenses
    • Deliver superior customer service for your tour guests, earn better tips, and get customers to book again
    • Save you countless hours in preparation for tours and be prepared in case things go wrong
    • Get you unstuck and give you the confidence to pursue your dreams

What this course includes:

35 Lessons with Over 12 Hours of Content Customized for Tour Professional

Over 40 Instructional Videos 

Step-by-Step Instructions, Tips, and How To’s

 

Downloadable presentation slides and resources

Lifetime Access

35 Lessons, over 12 hours of video training and expert tips to teach you…

  • How to plan the itinerary and logistics for different Italian cities including Rome, Florence, Venice, Amalfi Coast, Sicily, Lake Como and the Northwest
  • How to use transportation and navigate your group from place to place without getting into trouble
  • How to properly interact with the locals and respect their cultural norms
  • How to keep yourself and your guests safe from unexpected situations
  • How to handle money, electricity, other travel needs
  • How to communicate with, check-in, and handle problems with hotels
  • How to prepare for dining services, misconceptions, and cultural differences
  • And much more…

40 videos with downloadable presentation slides and documents

Access training anywhere, anytime, and study at your own pace

Lifetime access to training course and updates

Limited Time Bonus:

Use Coupon Code “ilovepizza” on the checkout page before February 17, 2021 to get a $200 discount 

$495 USD

Course Instructor

Marco Scaglione

In the past 20 years, Marco worked in different roles within the tourism industry from cruise ships to Disneyland Paris, including front desk experience in independently owned hotels. His career as a Tour Manager began in 2007 leading tours in Italy, Iceland, and Switzerland. From mass-market travel companies to luxury tour operators, he became familiar with a wide array of guests and specialized in inbound tourism to Italy.

After 10 years abroad he returned to Italy and enrolled in a local school to get the Italian Tour Manager license. Upon earning his license, he became one of the first Italian Adventure Guides for Adventures by Disney.

Marco recently created a training course for tour managers and tour operators to help them navigate the pitfalls of running and leading tours in Italy.