• Courses
  • Blog
  • About Us
  • Certification Programs
  • Contact
  • Login
Menu
  • Courses
  • Blog
  • About Us
  • Certification Programs
  • Contact
  • Login

Customer Service

  • Home
  • Customer Service
Showing 1-10 of 51 results

6 Tips for Comforting Upset Tour Guests

  • Categories Career, Customer Service
  • Date May 14, 2020
  • Comments 0 comment
May 14, 2020
1

No matter how good a tour guide or tour director you are, you cannot please everybody. You will encounter several types of upset guests on tour. Some will be sullen and withdrawn. Others will be outspoken and negative. All deserve …

Read More

Search

Categories

  • Career
  • Customer Service
  • Destinations
  • Latest News
  • Lifestyle
  • Technology
  • Wellness

Latest Courses

Travel Leader Fundamentals

Travel Leader Fundamentals

$395.00
ITMI Tour Guide Certification

ITMI Tour Guide Certification

$1,995.00
Tour Director Certification

Tour Director Certification

$3,195.00